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FAQs

Frequently Asked Questions


To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can avail our simple exchange without any questions asked within 48 hrs of receiving the footwear
Once we receive the product back in its original condition, we will initiate the return or exchange process. The Process update will be informed to the registered mail for order ID. for any quiery can mail us to hello@lotusfeet.store