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Return and Refund

You can avail our simple exchange without any questions asked within 48 hrs of receiving the footwear
Once we receive the product back in its original condition, we will initiate the return or exchange process. The Process update will be informed to the registered mail for order ID. for any quiery can mail us to hello@lotusfeet.store
  • Personalized goods i.e. goods that have been customized to suit your requirement cannot be returned.
  • Made-to-order products.
  • Goods with obvious signs of use.
  • Sale items.
  • Any item not in its original condition and is damaged or missing parts for reasons not due to our error.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our return/exchange policy lasts 7 days. If 7 days have gone by since you have received your order, unfortunately, we can’t offer you a refund or exchange.